Scheduling A First Appointment
If you would like to arrange a consultation for yourself or a family member, please call the new patient intake department at 781-489-2350 during our regular business hours, which are typically Monday through Thursday 9:00 AM to 6:30 PM and Fridays 9:00 AM to 4:00 PM or submit an electronic intake request. Let the intake coordinator who answers know you would like to arrange an initial consultation. She or he will ask you for additional information, including demographic information, your insurance details, who referred you to our practice, information on any current care you are receiving, and a brief description of the problem that you would like help with. This information will be reviewed by the Director or Associate Director who will determine which of our clinical staff would be best suited to provide the initial consultation. The intake staff will then contact you with more information about whether or not we can schedule an appointment. We cannot guarantee that the clinicians that would best match your needs are currently available for an initial consultation, but the intake staff will let you know either way.
After an appointment has been scheduled, we will send you a questionnaire to complete and bring in with you when you come for your first appointment. This questionnaire will provide us with more detailed information about your concerns, as well as information regarding prior mental health evaluation and treatment, medical history, personal and developmental history, etc. Prior completion of this form will allow us to use your appointment time more efficiently. We will also send you additional information regarding our practice, including information about our financial policies and a map with directions to our office.
If you need to cancel or reschedule your first appointment, please call the office to let us know as far in advance as possible, but at least 72 hours prior to the scheduled appointment. If an initial appointment is cancelled with less than 72 hours prior notice or missed without prior cancellation, we may not be able to reschedule.
For adult patients, the initial evaluation is usually completed in the first appointment. Further diagnostic sessions are recommended if needed. Otherwise treatment recommendations are made at the conclusion of the initial session.
For children, adolescents, and couples, more than one appointment is often required to complete the evaluation and to have adequate time to discuss our impressions and treatment recommendations with you. Additional consultations and assessment procedures are recommended when indicated, including psychological or neuropsychological testing, educational testing, speech and language testing, medical or neurological consultation or testing, or laboratory tests.
If we recommend ongoing treatment, the clinician who was chosen to provide the initial consultation will often be the clinician best suited to provide the ongoing treatment. However, in some cases, the clinician who has provided the initial evaluation may recommend that another member of our clinical staff would be better suited to provide the treatment you need. Likewise, if we feel that you may be able to obtain more suitable treatment for your needs outside of our practice, we will make every effort to help you to arrange that treatment.
Depending on the nature of your problems, on what type of treatment you may have already had and its outcome, and on your own preferences, our treatment recommendations may include “talking” psychotherapy (individual psychotherapy, family or couple’s therapy, or parent counseling), treatment with medication, or both. If one of the non-physicians in our practice has seen you for the initial consultation and feels that treatment with medication may be indicated as a part of your treatment plan, he or she will discuss this impression with you and recommend a psychopharmacology consultation with one of the physicians (Psychiatrists) in our practice or with our Clinical Nurse Specialist. Likewise, if you have seen one of the Psychiatrists or the Clinical Nurse Specialist for the initial consultation and they feel that psychotherapy should be a part of the treatment plan, they may refer you to also see one of the Clinical Psychologists or Psychiatric Social Workers.
Some individuals who are being treated with medication and with psychotherapy may prefer or may do best seeing one clinician for both types of treatment. However, many others will do best with the special psychopharmacological expertise of one of the Psychiatrists or our Clinical Nurse Specialist, and the special psychotherapy expertise of another clinician. One of the strengths of our multidisciplinary practice is that we are able to provide a broad range of both psychotherapy expertise and psychopharmacology expertise. For those individuals who are seeing two different clinicians, one for psychotherapy and another for psychopharmacology, having both clinicians in one location is more convenient for you and allows the two clinicians to work together more closely as a team.